Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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- Success Story 27 Apr 2023Wiley Companies Migrates Aptean ERP to the Cloud for Scalability, Reliability and Business GrowthDiscover how Wiley Companies unlocked greater scalability, reliability and business growth by converting its ERP system to a Software as a Service (SaaS) model.
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- Blog Post 12 Apr 2023Meat Distribution Software: ERP and TMS Features that Help You Tackle Sector-Specific ChallengesDiscover how enterprise resource planning and transportation management software tackle the specific challenges of the meat, seafood and poultry industry.
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- Blog Post 26 Jan 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?
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- Blog Post 18 Jan 2023Creating a Frictionless Customer Complaint JourneyOrganisations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.
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- Blog Post 20 Dec 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?
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- Blog Post 29 Sep 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.
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- Blog Post 14 Sep 2022Choosing a Complaint Management System: Everything You Need to KnowMore businesses are turning to tech for help with their complaints, but with so many systems to choose from, what should you be looking for? Find out now.
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- Blog Post 29 Jun 2022How Food Logistics Software Helps Distributors Conquer 4 of the Industry’s Toughest ChallengesRising costs, variable volumes, customer expectations and short windows of viability. Here’s how food logistics software helps you tackle these top four challenges.
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- Blog Post 7 Jun 2022The Awesome Power of Payment Processing SoftwareDoes your business want to improve its payment processing? Aptean Pay, our solution for payment processing with ERP integration, can help. Find out how, now.
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- Blog Post 20 Apr 2022Leveraging Complaints Data: Go Beyond Operational ReportingLeverage your complaints data to inform data-driven decision-making and ultimately make a real difference to your bottom line.
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- Blog Post 22 Feb 2022Stand Out From the Crowd With 3 B2B eCommerce Strategies That WorkOnline B2B sales are booming and the opportunity for your business is huge but diving into eCommerce can be daunting. Here are three strategies to get you started.
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- Blog Post 9 Feb 20226 Strategies for Better Product Shelf Life ManagementWhat could better shelf life management mean to your business? Greater data visibility. Improved customer experiences. Higher profitability. Find out how, now.
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- Blog Post 8 Feb 2022Preventing Operational Bottlenecks at Your Food and Beverage Business with ERP SolutionsBottlenecks in your operations cost you time and money. But with the right ERP solution you can minimize the chances of these setbacks. Find out how, now.
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- Blog Post 7 Feb 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.
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- Blog Post 2 Feb 2022How Food Distribution Software Can Help Your Business Conquer Key ConcernsWhether it’s traceability, customer service or inventory control, the right food distribution solutions can help your business master its biggest concerns.
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