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BlogJan 26, 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
BlogJan 18, 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
BlogDec 20, 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
BlogSep 29, 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.Learn More
BlogSep 14, 2022Choosing a Complaint Management System: Everything You Need to KnowMore businesses are turning to tech for help with their complaints, but with so many systems to choose from, what should you be looking for? Find out now.Learn More
BlogJun 29, 2022Hoe logistieke software food distributeurs helpt 4 van de grootste uitdagingen in de sector te overwinnenStijgende kosten, variabele volumes, verwachtingen van de klanten en kort houdbare producten. Hier leest u hoe u met logistieke software deze vier grootste uitdagingen kunt aanpakken.Meer informatie
BlogJun 7, 2022The Awesome Power of Payment Processing SoftwareDoes your business want to improve its payment processing? Aptean Pay, our solution for payment processing with ERP integration, can help. Find out how, now.Learn More
BlogApr 20, 2022Leveraging Complaints Data: Go Beyond Operational ReportingLeverage your complaints data to inform data-driven decision-making and ultimately make a real difference to your bottom line.Learn More
BlogFeb 22, 2022Stand Out From the Crowd With 3 B2B eCommerce Strategies That WorkOnline B2B sales are booming and the opportunity for your business is huge but diving into eCommerce can be daunting. Here are three strategies to get you started.Learn More
BlogFeb 9, 20226 Strategies for Better Product Shelf Life ManagementWhat could better shelf life management mean to your business? Greater data visibility. Improved customer experiences. Higher profitability. Find out how, now.Learn More
BlogFeb 8, 2022Operationele knelpunten bij uw voedingsmiddelen- en drankenbedrijf voorkomen met ERP-oplossingenKnelpunten in uw bedrijfsvoering kosten u tijd en geld. Maar met de juiste ERP-oplossing verklein je de kans op deze tegenvallers. Ontdek nu hoe.Meer informatie
BlogFeb 7, 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.Learn More
BlogFeb 2, 2022How Food Distribution Software Can Help Your Business Conquer Key ConcernsWhether it’s traceability, customer service or inventory control, the right food distribution solutions can help your business master its biggest concerns.Learn More
BlogJan 11, 2022Building Better Customer Service in the Age of Amazon: 4 Tips for Your Logistics CompanyWhen you’re up against retail giants and slick logistics machines, continuously satisfying your customers can seem like a tall order, but it doesn’t have to be.Learn More
BlogNov 16, 2021How Aptean Routing & Scheduling Enables Broadline Food Distributors to Optimize OperationsTo efficiently manage the host of variables involved in broadline food distribution route planning, you need specialized software. Enter Aptean Routing & Scheduling.Learn More
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