The Challenge
Cardinal had been using a Unix-based software since 1978 when their provider dropped support of the system and subsequently went out of business. In addition, Cardinal’s legacy software wasn’t good at getting information out of the system, making reporting difficult. They realized it was time for a change. The business needed to modernize its processes and began searching for a platform that would take them to the next level.
The Solution
Cardinal needed a comprehensive, industry-specific solution and chose EquipSoft because:
- The partnership between EquipSoft and Microsoft meant that their investment would be leveraged for years to come, and tools integrated easily with Excel and Outlook
- EquipSoft offered a way to automate manual processes and gain real-time visibility into available inventory
- EquipSoft’s expert team knows the equipment business and understood Cardinal’s needs
The Result
With the EquipSoft team’s deep product and industry knowledge, implementation was done smoothly, on time and on budget, delivering immediate benefits:
- Dramatic cost reductions in Cardinal’s parts and accounting departments
- An increase in overall productivity with the ability to effectively process more orders with the same number of staff
- Great reporting capabilities provide access to information on inventory turns, cycle counts, automated replacements and other data critical to making good business decisions
- Departments across the company gained real-time visibility into customer information and available resources
