Janome America Streamlines Operations, Saves Money, and Grows Customer Base with Aptean Apprise ERP 

Janome America is the North American subsidiary of global sewing giant Janome Sewing Machine Co., Ltd. of Tokyo, Japan—one of the largest sewing machine manufacturers in the world. The company first deployed the Apprise® ERP solution in 1995, and since then, Apprise ERP has provided the enterprise-wide tools and technology the company needs to conduct business efficiently and cost effectively. Eventually Janome Canada and Janome Australia deployed Apprise ERP as well. Today, their American, Canadian, and Australian businesses all count on Apprise to streamline their end-to-end operations.


Wholesale distribution


>$400m annually


Sewing machines


Tokyo, Japan

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The Challenge

Janome needed one system to support their global divisions in the US, Canada, Australia, and more than a half-dozen other locations.

  • Needed to support business consolidation
  • Needed to improve organizational efficiencies
  • Needed to support interactions and transactions with trading partners

The Solution

Janome needed an ERP solution that could:

  • Improve productivity and data visibility
  • Ensure EDI compliance
  • Automate operational processes
  • Conduct serial tracking of high-value goods

The Result

The company now runs its three US subsidiaries along with its Canadian and Australian operations on a single platform, with impressive results:

  • Rolling Jamac and Elna onto the Apprise ERP platform created efficiencies and streamlined processes
  • Apprise ERP has minimized the company’s hardware needs and associated consolidation costs
  • Management of the new entity has required no increase in IT staff
  • Clinched major .com accounts requiring EDI compliance
  • Improved shipment fulfillment speed and customer satisfaction

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