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- Blog PostSep 30, 2020What to Consider Before Implementing Communication AutomationIf you’re thinking about implementing automated communications to improve efficiency and cut costs, here are the four key things you need to consider.
- Blog PostAug 28, 2020Is SaaS Complaint Management the Right Fit for our New Normal?Aptean Respond’s Sandeep Kang looks at how a cloud deployment can increase the resilience of a complaints management system.
- Blog PostFeb 5, 2020Simple Self-Serve: Meeting Customer Expectations Every TimeAptean Respond’s Simple Self-Serve solution can help to meet customer expectations more closely, instill consistency and expedite complaint resolution.