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- Press ReleaseDec 22, 2021Aptean Expands UK Presence and Offerings through Acquisition of Systems Integration (Trading) LimitedProvides Highly Complementary ERP and MES Solutions to Aptean’s Food and Beverage Solutions. Enhances Aptean’s Subvertical Expertise within Protein Processing.
- Blog PostNov 23, 2021Black Friday Shopping: Supporting Vulnerable CustomersWe look at how financial services businesses can ensure the fair treatment of their vulnerable customers at this busy time.
- eBookNov 19, 2021Aptean Respond eBook - Customer Vulnerability: Putting Guidance into PracticeHow Organisations Can Drive Positive Change and Support Vulnerability Within their Customer Experience
- Blog PostNov 8, 2021Rising Complaint Numbers – How To Prepare For What’s NextWith supply chain disruption likely to increase customer complaints further, it’s time to prepare your business for this upturn with a complaints management system.
- Success StoryOct 28, 2021Aptean Retail ERP Helps Kingstown Associates Turn Business into Multi-Channel Retail OperationUsing Aptean Retail ERP, leading UK mail order company, Kingstown Associates was able to turn its business into a multi-channel retail operation.
- Success StoryOct 26, 2021Astley Clarkes Uses Aptean Retail ERP to Secure Place as Global Omnichannel RetailerBritish jewelry retailer, Astley Clarke, saw 25% business growth and improve customer service levels with Aptean Retail ERP. Find out how, now.
- Success StoryOct 22, 2021Aptean Routing Helps Blackheath Products Cut Mileage by 20%Implementing Aptean’s advanced routing and scheduling system enabled Blackheath to cut mileage and reduce planning time by 75%. Find out how, now.
- Press ReleaseSep 28, 2021Aptean Proof of Delivery Wins UK Technical Communication Merit AwardOnline Help Platform Recognized for Superior Navigation and Catered Content
- Blog PostJul 23, 2021Complex Complaints – Why First Point of Contact Resolutions Aren’t Always BestWhen it comes to complex complaints, it feels as if quality and speed are often going head to head, but which should you really be prioritizing for customer experience?
- Blog PostJul 21, 2021The FCA’s Proposed Consumer Duty: What Is It and What Does It Mean for the UK Financial Services Industry?And perhaps, more importantly, what does it mean for the UK financial services industry? Discover the key points in our latest blog.
- Blog PostJun 16, 2021Post-Pandemic: What's Next for Financial Services?Are you ready for the "new normal"? We take a look at the potential challenges of the post-pandemic financial services industry and how you can rise to them.
- Success StoryJun 2, 2021Aptean Proof of Delivery Success Story: Dreams
- Press ReleaseMay 27, 2021Aptean and Its Customers Win Gold at 2021 UK Complaint Handling Awards CeremonyAtlanta Group, Close Brothers and MotoNovo Finance Recognized for Service Excellence Powered by Aptean Respond
- Success StoryMay 26, 2021Aptean Routing & Scheduling Success Story: Martin Brower
- Success StoryMay 20, 2021Aptean Routing & Scheduling Success Story: Warburtons
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