Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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Blog Post Aug 17, 20235 Apparel Industry Tactics Brands Use to Reduce Costs and Propel GrowthEconomic headwinds have companies employing these five apparel industry tactics to reduce costs and propel growth. Explore what they’re doing, now.Learn More
Blog Post Jun 20, 2023Driving Efficiency and Improving Visibility with ePOD TechnologyFind out how an ePOD solution helps you streamline on-site data capture, improve visibility throughout your operation and reduce inbound queries.Learn More
Blog Post May 2, 2023Maximizing 3PL Efficiency and Profitability with Advanced Truck Route Planning SoftwareWhen distribution is your business there’s no room to hide—your operation must be as productive as possible. Discover how routing software can help.Learn More
Blog Post Apr 12, 2023Meat Distribution Software: ERP and TMS Features that Help You Tackle Sector-Specific ChallengesDiscover how enterprise resource planning and transportation management software tackle the specific challenges of the meat, seafood and poultry industry.Learn More
Brochure Feb 15, 2023Aptean Respond: Driving Business Value with Effective Complaints HandlingSimplify complaint handling while improving outcomes and elevating customer experience with our case and complaints management software. Discover Aptean Respond.Download
News Feb 1, 2023Aptean Appoints Marianne Chikos as Chief Customer OfficerAccelerates Focus on Enhancing the Customer ExperienceRead Now
Blog Post Jan 26, 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
Blog Post Jan 18, 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
Blog Post Jan 5, 2023Features to Look For in Customer Complaint Management SoftwareWhen evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.Learn More
Blog Post Dec 20, 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
Blog Post Dec 1, 2022Automation on the Frontline of Customer Complaints in the Financial Services IndustryFind out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.Learn More
Blog Post Nov 3, 20224 Big Challenges in the Bakery Industry and How the Right Software Makes All the DifferenceFrom shelf life and allergen management to supply chain disruptions and changing consumer preferences—here’s how to tackle your top bakery manufacturing challenges.Learn More
Blog Post Nov 1, 2022Health Is Wealth: Capitalize on Healthy Food and Beverage Trends with an Industry-Specific PLMTo capitalize on the growing trend for healthier food and beverage products you’ll need an optimized new product development process. Enter industry-specific PLM.Learn More
Blog Post Oct 17, 2022Full Recap of Aptean Accelerate 2022We recap the topics discussed, insights shared and compelling thought leadership provided by our range of speakers at Aptean Accelerate.Learn More
Blog Post Oct 14, 2022Aptean Respond Summer Release 2022 – The Latest Edition of Aptean's Complaint Management SystemWe look at how the latest version of our complaint management system can help streamline the end-to-end customer complaint journey and improve outcomes.Learn More
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