Hammond Group, Inc. Improves Productivity and Reduces Cost with Aptean Ross ERP

Hammond Group, Inc. is a global specialty chemical company focused on serving the world's battery industry. Initially, they implemented an ERP and a CRM from two separate vendors--both of which failed to deliver on their promises. That’s when Hammond Group turned to Aptean, a technology company with deep expertise in both global manufacturing and the chemicals industry. They selected multiple Aptean products, including Ross ERP, to handle front and back office needs. Partnering with a top-ranked software company has brought huge benefits, including a 39 percent decrease in IT costs, better customer service, and improved product quality—all while saving money.

Industry

Chemicals

Employees

<200

Product

Specialty chemicals products including oxide chemicals, battery technology, and energy storage technology

Headquarters

Hammond, IN

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The Challenge

Before turning to Aptean, Hammond Group decided to implement an ERP and a CRM from two separate vendors. This lead to a host of challenges, including:

  • Long implementation time
  • Growing overhead costs
  • Continuous battles with vendors

The Solution

Hammond Group needed a top-tier technology partner with deep expertise in both global manufacturing and the chemicals industry.

The Result

After implementing Aptean Ross ERP, Hammond Group saw a 39 percent decrease in IT costs, improved customer service, and elevated their product quality. Other benefits include:

  • Real time visibility into plant operations, leading to better global management
  • Improved product costing
  • Automated regulatory compliance
  • Ability to track inventory at any point in the manufacturing process, from raw materials to finished products

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