Aptean Respond
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Aptean Respond is a powerful complaints and case management platform that supports every role in your customer experience team – from frontline agents and case handlers to team leaders and executives –…
Driving Innovation While Supporting Quality and Compliance
Aptean Compliance Solutions
From healthcare and the financial sector to biotech and pharmaceuticals, companies in regulated industries face the challenge of driving innovation and satisfying their customers while ensuring compliance with strict regulatory requirements. Aptean compliance solutions deliver the tools you need to meet this challenge. Our intellectual property search tools for life sciences drive immediate improvement in search efficiency and accuracy with broad coverage, ease-of-use, and outstanding support. Our case and complaint management solution enables organisations to improve the quality, consistency, and efficiency of their customer interactions while staying compliant with regulations around complaint response.
Aptean Compliance Products
Aptean GenomeQuest
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Aptean GenomeQuest is the industry standard in intellectual property (IP) sequence search. Leveraging the world’s largest IP sequence database and state-of-the-art sequence comparison algorithms, GenomeQuest…
Aptean LifeQuest
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Aptean LifeQuest is an ideal solution for IP professionals who want to search the life science patent domain. Unlike conventional or free search tools, LifeQuest truly understands your query, giving you…
Explore Our Impact
Aptean's compliance solutions are purpose-built to remove workarounds. Explore our customer success stories, videos, and upcoming events to learn more.
Aptean's LifeQuest and GenomeQuest Overview
Aptean Respond Case Study: Children's University Hospital
Temple Street Children’s University Hospital has one of the largest emergency departments in the country and strives to provide a quality service…
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