Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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Blog Post Jan 26, 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
Blog Post Jan 18, 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
Blog Post Dec 20, 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
Blog Post Sep 29, 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.Learn More
Blog Post Sep 14, 2022Choosing a Complaint Management System: Everything You Need to KnowMore businesses are turning to tech for help with their complaints, but with so many systems to choose from, what should you be looking for? Find out now.Learn More
Blog Post Jun 29, 2022How Food Logistics Software Helps Distributors Conquer 4 of the Industry’s Toughest ChallengesRising costs, variable volumes, customer expectations and short windows of viability. Here’s how food logistics software helps you tackle these top four challenges.Learn More
Blog Post Jun 7, 2022The Awesome Power of Payment Processing SoftwareDoes your business want to improve its payment processing? Aptean Pay, our solution for payment processing with ERP integration, can help. Find out how, now.Learn More
Blog Post Apr 20, 2022Leveraging Complaints Data: Go Beyond Operational ReportingLeverage your complaints data to inform data-driven decision-making and ultimately make a real difference to your bottom line.Learn More
Blog Post Feb 22, 2022Stand Out From the Crowd With 3 B2B eCommerce Strategies That WorkOnline B2B sales are booming and the opportunity for your business is huge but diving into eCommerce can be daunting. Here are three strategies to get you started.Learn More
Blog Post Feb 9, 20226 Strategies for Better Product Shelf Life ManagementWhat could better shelf life management mean to your business? Greater data visibility. Improved customer experiences. Higher profitability. Find out how, now.Learn More
Blog Post Feb 8, 2022Preventing Operational Bottlenecks at Your Food and Beverage Business with ERP SolutionsBottlenecks in your operations cost you time and money. But with the right ERP solution you can minimize the chances of these setbacks. Find out how, now.Learn More
Blog Post Feb 7, 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.Learn More
Blog Post Feb 2, 2022How Food Distribution Software Can Help Your Business Conquer Key ConcernsWhether it’s traceability, customer service or inventory control, the right food distribution solutions can help your business master its biggest concerns.Learn More
Blog Post Jan 11, 2022Building Better Customer Service in the Age of Amazon: 4 Tips for Your Logistics CompanyWhen you’re up against retail giants and slick logistics machines, continuously satisfying your customers can seem like a tall order, but it doesn’t have to be.Learn More
Blog Post Nov 16, 2021How Aptean Routing & Scheduling Enables Broadline Food Distributors to Optimize OperationsTo efficiently manage the host of variables involved in broadline food distribution route planning, you need specialized software. Enter Aptean Routing & Scheduling.Learn More
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