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- DatasheetApr 28, 2021Aptean Respond - Training PackagesEmpower Your Team to Get the Most Out of Respond
- WhitepaperFeb 25, 2021Aptean Respond Whitepaper: A Prime Source of Business IntelligenceLeveraging customer social media feedback to elevate the customer experience
- DatasheetFeb 8, 2021Aptean Respond - SocialBridge the Gap Between Case Management and Social Media
- Blog PostMay 28, 2020Managing Your Social Media Platforms and How a Complaint Management System Can HelpLearn more about how valuable a complaints management system (CMS) can be when it comes to managing your social media accounts.
- Blog PostMay 23, 2017Social Media: Opportunity for Engagement or Cause for Complaint?Do you really know the extent to which this activity impacts your customer service?
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